Gold members have unlimited access to receive, read and send messages. They can also purchase “Standard Contact” feature which allows standard accounts to initiate messages with them.

To access the message center, click on the Message Center icon (Envelope) in the navigation bar to open your Message Center.

Viewing your Messages
Messages are sorted into categories in the left pane to help you keep track of your conversations. Click on one of the categories in the left pane to view your messages:

• Active – Conversations including a message sent to you from someone else.
• Important – Conversations from members that match your Cupid preferences, Friends, in your Hotlist, or VIP members.
• Ambassador – Messages sent from site Ambassadors
• Friends – Messages sent from members in your Friends Network
• Hotlist – Messages from members that you added to your Hotlist
• Flowers / Gifts – Messages from members who sent you gifts
• VIP – Messages from VIP members
• Gold Members – Messages from Gold Members
• Others – Messages from members that are not in the Important category.
• Pending Conversations – Members who have not replied to your message yet.

Note: Standard Members can only view messages from Gold Members who have purchased the Standard contacts feature. In order to view all their messages, Standard Members must upgrade to Gold Membership.

Quick View
You can view information about members who send you messages by clicking on “Quick View” in the header of the message or by hovering your mouse over a conversation.

A pop up box opens displaying a profile summary and ways to interact with the member. To view the members profile page click on their username next to “Quick View”

Within the “Quick View” feature, you may do the following:

• Flirt with a member
• Hotlist a member
• Add friend
• Send Gifts
• Send Tips

Refresh Message Center
You can manually refresh the message center to display new messages by clicking on the “Refresh” icon in the header (two arrows)

1. To delete one or more messages by clicking on the box to the left of the message(s)

2. Click on the “Delete” icon (trash can) in the header

3. Click on “Yes” to delete the message(s)

Message Filters

1. Hover your cursor over the “Filter” icon (eye ball) in the header
2. Click on one of the filters options listed below to filter messages:

• • All – View all messages
  • Read – View messages you have already read
  • Unread – View new unread messages
  • Replied – View messages that you have responded to
  • Unreplied – View messages that you have not responded to

Creating folders

1. You can organize your messages by filing them away in folders. To create a folder click on “Create New Folder” in the left pane.

2. An overlay will appear. Type the name of the folder in the appropriate field.

3. Select a color for the folder

4. Click “Create” to add the folder to your folder list

Filing messages

1. To move one or more message to a folder you’ve created click on the boxes next to the messages

2. Hover your cursor over the “Folder” icon in the header
3. Click on the folder you want to move the message(s) to

Add a Smiley

1. Click on the “Smiley” icon (happy face) located to the left of the message box.

2. A pop up window with the emoji gallery is displayed. Click on the emoji you want to send

3. The emoji is added to your message. Click the “Send” icon (arrow pointing right) to send your message

Attach an Image

1. Click on the “Attach Photo” icon (square to the far left)

2. Click on one of the options:

• • Attach my profile photo – sends a copy of your main profile image
  • Attach a photo – navigate to an image from your PC and click “Open”
  • Shared Private Albums – Private Albums can only be viewed by members in your Friends Network. If you choose to share a Private Album with someone outside your Friends Network they will have access for 72 hours. Select the album you want to share and click “Confirm”

Send a Gift

1. Click on the “Gift” icon

2. Click on one of the options:

• • Send a Gift – Click on this option to display a gallery of virtual gifts you can send. Click on the virtual gift(s) you want to send and click “Confirm”

• • Send Flowers – Flowers are a visual way to make your email special and help you get noticed – some popular members get dozens of emails every day. Your email will show up in their inbox with one or more flower icons next to it, and get special attention in their inbox. It only costs you 50 points to send a flower and shows the recipient that you are serious. Your points are deducted only if the recipient reads your message. Members get an extra incentive to read your emails with flowers as they get points when they do. You will also show up in their special list of people who sent them flowers. To send flowers click on this option to send virtual flowers then click on the number of flowers you want to send. Note: The amount of points will be deducted from your points balance.

• • Send Bling – Click this option to send bling from your bling gallery.

Add a link

1. Click on the “Link” icon (chain links)

2. Click on one of the options:

• • Add a link to a post – Select the type of post from the drop down menu. Enter the post ID located at the bottom of the post then click “Insert Tag”

• • Link to a member – Type the username of the member and click “Insert Tag”

• • Add a link to a photo – Type the username of the member and click “Insert Tag” to attach their main profile photo.

1. You can automatically respond to incoming messages by setting an auto-reply. To create an auto-reply hover your cursor over the “Settings” icon (gear) in the top right corner

2. Click on “Auto-reply Settings”

3. Type your automatic response in the message field.

4. Click the radio button to enable or disable your auto-reply

5. Click the “Update” button to save your changes

Signature

1. You can create a signature that will automatically be added to the end of your messages. To create a signature hover your cursor over the “Settings” icon (gear) in the top right corner

2. Click on “Signature”

3. Type your signature in the appropriate field.

4. Click the radio button to enable or disable your signature

5. Click the “Update” button to save your changes

Email Notification Preferences

1. You can change your email notification preferences by hovering your cursor over the “Settings” icon (gear) in the top right corner

2. Click on “Email Notification Preferences”

3. You will be taken to the Email Preferences page

Cupid Preferences

1. You can change your cupid preferences by hovering your cursor over the “Settings” icon (gear) in the top right corner

2. Click on “Cupid Preferences”

3. You will be taken to the Cupid Preferences page

1. You can report Spam emails by clicking on the box next to the message(s) containing Spam.

2. Click the “Mark as Spam” icon in the header (exclamation point).

3. Click on the ‘Yes” button to report the user for sending spam. The conversation will be deleted from your Message Center and the user will automatically be added to your Blocked Members List.

Blocking Members

1. Click on the message of the member you want to block.
2. Click on the 3 dots in the message toolbar above the message box.

3. Click “Block”.

4. Click the “Yes” button to add the member to your block list so they can no longer send messages to your Message Center.

Report Abuse

1. Click on the message of the member you want to block.
2. Click on the 3 dots in the message toolbar above the message box.

3. Click “Report”.

4. An overlay is displayed. Select the reason for your abuse report from the drop down menu.

5. Type any additional comments in the message box.

6. Click the “Submit” button to report the member to our abuse team.

1. To respond to a message click on the message to open it in the right pane.

2. Type your message in the message box at the bottom of the message.

3. When you are ready to send your message click the “Send” button.

Note: Standard Members can only respond to messages from Gold Members who have purchased the Standard contacts feature. In order to respond to all their messages, Standard Members must upgrade to Gold Membership.

Quick Reply

1. Quick Replies are short, pre-composed messages that can save you time when responding to members. To send a Quick Reply click on the “Quick Reply” icon (arrow pointing left).

2. Select one of the pre-composed messages from the list.

3. The Message is added to the message box. Click the “Send” icon (arrow pointing right) to send your message.

Compose a Message

1. To compose a message click on “Compose Message” in the top left corner of the Message Center.

2. An overlay is displayed. Type the members handle in the “To” field.

3. Type your message in the message box. If you want to send the same message you sent previously to another member click on “use your previous message”.

4. When you are ready to send your message click the “Send” button.

Note: Standard Members are limited to composing messages while Gold Members can compose unlimited messages.