Billing

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Why was my credit card denied?

There are many reasons why an order comes back denied by your financial institution. Most common are: insufficient funds available (tax is not added to...

I have a question about my bill

If you have any questions at all, please call us at toll-free (U.S. and Canada only) at 888-575-8383.

Where can I view my “Billing History”?

You may view your billing history by following the steps below. Mouse over “My Stuff” from the navigation bar. Click on “Edit My Profile” Click...

What shows on my bill when I upgrade?

If the order was placed prior to March 1, 2009, your bill may show a charge from FriendFinder, FRNDFNDR, FRIENDFIND, friendfndrwd, Ipay-Friendfinder, or Various.com. Any...

How do I upgrade my membership?

You may upgrade your membership by mouse over your username at the right of the webpage and clicking “Upgrade now”. Other options to upgrade are...

How do I buy a gift certificate?

Purchasing and providing a gift certificate to another member is a great way to help other members enjoy the benefits of being a gold member....

How do I redeem a gift certificate?

Congratulations on getting the gift certificate! Following is the process to redeem it on our site: Mouse over “My Stuff” from the navigation bar. Click...

How do I redeem a membership coupon card?

Here’s how you may redeem a membership coupon card: Log into the site using your username and password. Go to http://adultfriendfinder.com/redeem. Enter the coupon code...

Payment Options

Credit Card Checking Account Direct Debit Gift Cards Sofort AirTM Cash/Check/Money Order SMS Credit Card Accepted card brands are Visa, Mastercard and Discover. Please follow...

What is Auto Renew and how do I turn it on/off?

The “Auto Renew” feature will automatically renew your purchased subscriptions when they are about to expire. Your account will be renewed using the credit card...